Shipping & Returns

Confirmation of order:
All orders are handled in order of entry.

Caution: close after completing your order not equal your internet window. Also, if you pay via PayPal, it is important that you return to the website www.schaatsenskeelers.nl and this window does not close immediately. This in connection with the good processing of your order by the webshop!

You can pay with us in 2 ways; via PayPal or prepayment. If you choose, you can transfer the amount of prepayment on account number: IBAN: NL92ABNA0532069900 BIC: ABNANL2A In particular: Vof Sijtsma-steen te Luxwoude.

Once your payment has been received, the order will be sent within 2 working days. If there are still no payment within one week after, follows a reminder via email. If not, the item is retrieved in the shop.

All amounts are in euros (including VAT) and exclusive of shipping costs. The shipping cost for addresses in Netherlands amounts 6.95. For other countries: shipping costs depending on country of delivery, based on packages up to 5 kg.

Basically, you can return the goods ordered by you without reason. Well there are a number of conditions:
-The goods are received within 7 days return.
-The goods are in original state i.e. integrates return received.
-You told us within 5 days after receipt of your order communicated by telephone or email that you have one or a few articles from your order retourzendt.
-Insufficient or not stamped return consignments are not accepted by us.
-Discounted items cannot return be sent.
-For return please use the address below:

Fa. Steen
De Wyngaerden 5
8405 BT Luxwoude
The Netherlands

Note: postage costs are for your own account unless an error is made by Fa. Steen.